FAQ
This is a lot of text... Can we just meet instead?
Absolutely! We much prefer a meeting. It’s the best way to answer any questions you might have and, more importantly, to get to know each other. We truly value the relationship with you, knowing we’ll be there on the best day of your life. So, why read all this text when we can sit down and chat? Let’s make it personal. After all, that’s what we’re all about.
Are you available for our wedding, and do you travel?
Absolutely. We travel anywhere in the world. We love immersing ourselves in different cultures and telling stories in places we've never been before.
If you'd like to check our availability, simply send us an email with a little about yourselves, your story, your wedding date and location, and the package you're interested in. We'd love to hear what you're planning and see if we're the right fit for each other.
What is the normal delivery time for a wedding film?
The normal delivery time for a wedding film is 120 days. If you're looking for a quicker turnaround, we offer an express delivery option, which will have your film ready within 30 days after the wedding.
Can I pay in instalments?
Absolutely! Normally, we require a deposit of 50% of the total amount to secure your date. However, if you’d prefer to pay in instalments, we’re happy to tailor a payment plan that works for you. Whether that means breaking it into a few instalments, or arranging something else that fits your needs. Just let us know what works best, and we’ll make sure it’s all smooth and stress-free. After all, we’re here to make your journey as enjoyable as possible!
Do you offer custom packages?
Yes, we do! If you have specific requests or a vision in mind, don’t hesitate to share them with us. We’re open to anything. Whether you're celebrating your wedding in multiple countries, or you're a public figure, we can tailor our packages to fit your unique needs. Just let us know what you’re looking for, and we’ll make sure it’s the perfect fit for you.